PRIVACY POLICY
At SL Virtu Ltd. (“SL Virtu Ltd.”, “we”, “us”, or “our”), we are committed to protecting your
privacy and personal information. This Privacy Policy explains how we collect, use, store, and share
your information when you interact with our website or use our services.
1. Who We Are
SL Virtu Ltd. is a company incorporated under the federal laws of Canada, with incorporation number
11973983, and registered office at 1 Yonge Street, Suite 1801, Toronto, Ontario, M5E 1W7, Canada.
We are registered with FINTRAC as a Money Services Business under registration number
M20067950.
2. Scope of This Policy
This Privacy Policy applies to personal information collected through our website and in the course of
providing our services. It applies to all users, clients, and individuals acting on behalf of our corporate
clients.
3. Our Commitment to Your Privacy
We process your personal information in compliance with:
• The Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada;
and
• The General Data Protection Regulation (EU) 2016/679 (“GDPR”), where applicable to
individuals in the European Union or European Economic Area.
4. Information We Collect
We may collect and process the following types of personal information:
• Identity and Contact Information: such as your name, email address, phone number, and
job title.
• Business Information: such as company name, registration details, and operational data
when you engage our services.
• Verification Data: including government-issued identification and proof of address where
required for compliance onboarding.
• Technical Information: such as IP address, browser type, and device identifiers.
• Communications Data: records of your interactions with us, including emails, calls, and
contact form submissions.
5. How We Use Your Information
We use your personal information to:
• Provide and operate our services.
• Onboard clients and fulfil regulatory requirements, including Know Your Customer (KYC)
and Anti-Money Laundering (AML) obligations.
• Communicate with you, including responding to your inquiries and providing support.
• Improve, personalise, and analyse our website and services.
• Comply with legal obligations and enforce our terms.
• Send marketing communications where you have consented to receive them (you can opt out
at any time).
6. Sharing Your Information
We may share your information with:
• Banking and payment partners to enable provision of our services.
• Compliance and verification providers for identity checks and onboarding.
• Technology and cloud service providers supporting our website and business operations.
• Regulatory authorities, law enforcement, or other parties where required by law or to
protect our rights and operations.
• Professional advisors such as lawyers, auditors, or consultants for business operations and
compliance.
We do not sell your personal information to third parties.
7. Data Security
We implement technical and organisational measures designed to protect your personal information
against unauthorised access, loss, misuse, alteration, or disclosure. However, no internet-based service
can guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this
Privacy Policy, comply with our legal obligations (including AML record retention requirements),
resolve disputes, and enforce our agreements.
9. Your Rights
Depending on your jurisdiction, including under the GDPR if you are located in the EU/EEA, you
may have the right to:
• Access: Obtain confirmation of whether we process your personal data and access to that
data.
• Rectification: Request correction of inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data under certain circumstances (also known as
the “right to be forgotten”).
• Restriction: Request restriction of processing of your personal data in certain circumstances.
• Data Portability: Receive your personal data in a structured, commonly used, machine-
readable format and have it transmitted to another controller where technically feasible.
• Object: Object to processing of your personal data in certain circumstances, including
processing for direct marketing purposes.
• Withdraw Consent: Where processing is based on your consent, withdraw that consent at
any time (without affecting the lawfulness of processing based on consent before withdrawal).
• Lodge a Complaint: You also have the right to lodge a complaint with a supervisory
authority if you believe our processing of your personal data infringes applicable law.
To exercise any of these rights, please contact us at info@yoga-pay.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
We encourage you to review this page regularly for any updates. The effective date at the top indicates
when this policy was last revised.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information,
please contact:
Email: info@yoga-pay.com
Address: 1 Yonge Street, Suite 1801, Toronto, Ontario, M5E 1W7, Canada
​
​